FAQ
Answers to our most frequently asked questions.
Still have a question? Get in touch or call (603) 600-1773.
Celiac safety and ingredients
Are your products certified gluten-free?
We aren't third-party certified. Instead, our whole kitchen is dedicated gluten-free: we don't use any wheat or gluten-containing ingredients, we don't allow gluten-containing products in the shop, and we never use gluten-free wheat starch, which isn't safe for people with a wheat allergy.
Do you use gums or seed oils?
Not in our bread. Our loaves, bagels and pizza crust are made without gums, seed oils or additives. We use psyllium husk for structure and olive oil.
Are your products vegan?
Some are. Our White and Brown Boules are vegan. Bagels, sandwich bread, dinner rolls and pizza crust contain egg whites, and many sweets contain dairy. See the ingredients page for each item.
Which products contain sesame?
Our Sesame, Everything and Za'atar bagels, and our dinner rolls and burger buns. Everything and Poppy bagels also contain poppy seeds.
Are your products nut-free?
Our breads, bagels and cookies are made without nuts, but some other sweets contain tree nuts or peanuts. Our kitchen handles egg, sesame, peanuts, tree nuts and other common allergens, so we can't guarantee any product is free of them.
Visiting the bakery
Where are you, and when are you open?
915 Elm St, Manchester, NH 03101. Wednesday to Friday 10am–5pm, Saturday and Sunday 10am–3pm. See hours and directions.
Do I need to order ahead?
No, walk-ins are always welcome. Bagels and pizza sell out first, especially on weekends, so come early or order ahead on Toast for pickup.
Is there parking and seating?
Park on Elm St or in the Victory Parking Garage a block away, same rate as the street. We have a few tables inside, plus outdoor seating from spring through fall.
Ordering, delivery and catering
Do you deliver?
Yes, around the Manchester area during store hours, through Toast (same prices as in store) or DoorDash. Order delivery.
Do you cater?
Yes: bagels and shmear, baguettes and cookies for offices and parties, with at least 2 weeks' notice. Request catering.
Shipping and storage
Where and when do you ship?
Fresh bread and bagels ship by UPS Ground across New England (NH, VT, MA, ME, CT and RI), carbon-neutral, on a rolling schedule several times a week. Orders arrive within 1 business day once shipped, and your order email confirms when yours goes out. Outside New England, bread has to ship overnight, which is often expensive, but our flour blend ships anywhere in the US. Shipping policy
What is the best way to store your products?
Everything is freshly baked with no preservatives, so it's best stored in the freezer. If you won't eat it the day you get it, slice it and freeze it right away, then toast straight from frozen.
Why aren't your products pre-sliced?
Slicing speeds up staling and can cause damage in transit, so we keep loaves and bagels whole.